hasselblad Tue, 8 Feb 2000 Volume 1 : Number 788 In this issue: 503CX body wanted RE: 30mm F-Distagon Repairs Re: 30mm F-Distagon Repairs Re: RE: 30mm F-Distagon Repairs ---------------------------------------------------------------------- Date: Mon, 07 Feb 2000 18:10:48 +0800 From: okw3188 To: hassy Subject: 503CX body wanted Message-ID: <389E9A28.CF109B93@pacific.net.sg> Hi all, I'm looking for a new or 2nd hand mint condition 503 CX body. If you are interested to sell, please e-mail me directly. By the way, I'm leaving in Singapore. Best Regards KW Ow. ------------------------------ Date: Mon, 7 Feb 2000 09:31:43 -0500 From: Austin Franklin To: "'hasselblad@kelvin.net'" Subject: RE: 30mm F-Distagon Repairs Message-ID: <01BF714E.29FA23B0@DRT1> [Austin] I have not had such a problem as you describe, but I have a problem with Hasselblad and the way they handle this type of 'repair'. I have a lense that was sent to Hasselblad to be cleaned. They stated the lense has a piece of 'material' IN the coating they could not get out, and if I wanted it fixed, it would cost $800 to replace the rear element. They also said that it must have been there when the lense was originally coated, and they have no other explanation for it. If it was there from day one, that would be a defect in material and workmanship, and just because someone didn't notice it while it was under warranty (in fact, they should have noticed it and repaired it...), I believe they should have taken the initiative to repair it at their expense. That would be an honorable thing to do, and I am quite surprised they didn't even offer that as a solution. These are expensive pieces of equipment, and people buy Hasselblad based on reputation for exceptional equipment, and this type of problem, and their response, is not what I would have expected if they want my continued business and support. I don't know how old your lense is, or if it was exposed to any harsh environments, but I think the same thing should apply...if the coating is just flaking off...it sounds to me like a defect in material, and they possibly should have just offered to repair it for you at their expense. They could also just take the lense apart, and replace the baffle that is flaking, couldn't they? I have yet to write them about my 'situation', and am curious is anyone has written them with similar venue and what their response was... ------------------------------------------------- I understand that there are very few 30 F-Distagon Fisheye lens in use, but I have a question which someone in the group may be able to answer. I recently sent a 30mm lens to Hasselblad in NJ asking for an estimate to re-coat the black baffeling in the interior portion of the lens. The baffeling or black coating has begun flaking and it appears that it will get worse without repair. Anyway, Hasselblad USA wrote back and said that they would have to send the lens to Sweden for such an estimate. What I can't understand is why they can't just tell me what it will cost to re-coat or re-surface this black baffeling. I can't believe that this is a first time situation for them. They must have had other such repairs work and should be able to give my a "ball-park" estimate. Has anyone had a similar problem with the 30mm F-Distagon or other baffeling problems with other Hasselblad lenses? Thanks. ---------------------------------------------------------------------- ------------------------------ Date: Mon, 07 Feb 2000 16:13:36 +0100 From: "Dr. Ulrik Neupert" To: hasselblad@kelvin.net Subject: Re: 30mm F-Distagon Repairs Message-ID: <389EE120.B367BA4D@int.fhg.de> Maybe it would be wiser to cantact the guys who made this lens directly: Carl Zeiss in Germany/Oberkochen. When I had a problem I contacted Mr. Caillet (caillet@zeiss.de). It might be necessary to send the lens to Germany though. He was very friendly although the lens was a write-off. I was told that the repair is done cheaper and faster by Zeiss than by Hasselblad. As I understand it, at Hasselblad/Germany they do only minor repair jobs on lenses like cleaning/lubricating. Ulrik ------------------------------ Date: Mon, 7 Feb 2000 19:16:00 EST From: DavidG6028@aol.com To: hasselblad@kelvin.net Subject: Re: RE: 30mm F-Distagon Repairs Message-ID: <37.1086f5a.25d0ba40@aol.com> In a message dated 2/7/00 6:32:46 AM, austin@darkroom.com writes: << I have yet to write them about my 'situation', and am curious is anyone has written them with similar venue and what their response was... >> Years ago (~25 years) I had a 500C/M that produced "blue stripes" along the BOTTOM of each frame. It was diagnosed (by Kodak... I sent them some of the negatives) as "compression fogging" of the emulsion. The local Hasselblad rep (Los Angeles) refused to replace the camera (I had already sent it in twice for service). I then sent two letters... one to the USA rep for Hasselblad, and the other to Victor Hasselblad in Sweden (the MAN, not the COMPANY). Since the letter to HB USA indicated that Mr. Hasselblad was on distribution, I got a call from back east, they offered to replace my camera, and I got a new 500C/M. However; about a month later, I received a letter from Sweden, cautioning me not to leave my film in areas of high temperature (etc.) and wishing me well with my camera. Signed by Victor Hasselblad. It's too late to get a letter from Victor... you still may be able to negotiate on the lens! David Gerhardt ------------------------------ End of hasselblad V1 #788 ************************* ---------------------------------------------------------------------- The Hasselblad Users Group Listserv is a public service of Absolute Internet, Inc., which is not responsible for its content. This mailing list is in no way affiliated with Victor Hasselblad AB, it's subsidiaries, or affiliates. To change your subscription status, go to: http://mail.kelvin.net/guest/RemoteListSummary/Hasselblad Digest archives are stored at http://www.kelvin.net/hasselblad/hassy.htm Searchable archives can be found at http://www.listquest.com/arts/index.html